target Idea Management at Fraport AG - Submitting Ideas Remotely Using SAP Interactive Forms by Adobe
With approximately 22,700 employees globally and 20,800 thereof in Germany, Fraport AG is one of the leading airport Management companies in the business. It manages Frankfurt International Airport, one of the most important air transportation hubs in the world, generating revenue of €2.37 Billion in 2011.
For several years, Fraport employees have been able to submit ideas through their corporate intranet built on SAP NetWeaver Portal. Employees from related holding companies and subsidiaries however, did not have access to this portal. The challenge was to provide these employees with the ability to generate ideas and submit them from home. A different process was required for idea submission.
Fraport decided to implement SAP Interactive Forms Software by Adobe in target Idea Management. All employees, including those from related holding companies and subsidiaries, can now access an Adobe interactive form in the Fraport portal which they can use to submit their ideas over the Internet. Submitters are identified through characteristics (such as name, personnel number, e-mail address) specified during idea creative. Actual situation, objective, and solution are entered in text blocks. Any number of digital attachments can be added to the form. A draft can be saved at any time in the process. When a submitter is ready, he or she hits the "Send" button. The form is then sent to the idea manager responsible, who can then upload the form directly into the target idea database without any additional manual step required.
"With this solution, we can not only accept ideas from employees of our holding companies or subsidiaries, but we also see our own employees using the process to submit ideas from home," says Mario A. Bach, head of corporate idea management at Fraport.
target Idea Management Symposium 2012 in Mannheim
We cordially invite you to our Idea Management Symposium!
Tuesday, 6 November 2012, 3:00 - 6:00 p.m.
- Get to know or deepen your knowledge of our software's various function areas
- Ask your questions: target-experts offer practical suggestions
- Creative solutions and their implementation
At 7:00 p.m. Evening Get-Together at GREEN GARDEN
(Luisenpark Mannheim, Theodor-Heuss-Anlage 3)
Wednesday, 7 November 2012, 9:00 a.m. - 4:00 p.m.
- Field report from BASF, Fraport, and K+S
- New developments in service pack 5.0
- Parallel workshops to different subjects regarding software use
Dorint Kongresshotel Mannheim
>> Program Flyer and Registration (German)
target Idea Management Implemented at BorgWarner Turbo Systems in Kirchheimbolanden
BorgWarner Turbo Systems GmbH is one of the most important automotive suppliers in the world. The company employs a total of 5,100 people at 14 sites in 12 countries. Approximately 2,000 employees work at the BorgWarner Turbo Systems headquarters in Kirchheimbolanden in southwestern Germany. The employees at Kirchheimbolanden generate annually a calculated use of approximately €300,000 from their own ideas.
BorgWarner Turbo Systems has been using the target Idea Management
solution since July 7, 2011, with submitters, employee managers, reviewers, coordinators, idea managers, and decision makers.
The decision to implement target Idea Management
has been positively received by everyone at the company. The new software not only simplified the submission process, but also improved the idea repository and provided better options for documentation. The new excalation principle (automated reminders in four simple steps) and the assignment of an employee's manager from the organization management system result in a faster valuation process. Time saving and easy handling are always among the positive responses to the new software.
Successful Certification of target Software for Key Figures
The Center for Idea Management (Zentrum Ideenmanagement, or ZI) within the German Institute for Idea and Innovation Management (Deutsches Institut für Ideen- und Innovationsmanagement) created a catalog of the 21 most important key figures relating to idea management. The catalog was the result of a study by two ZI expert groups: "Benchmarking" and "Technology & Software". Starting at the beginning and for a period of several months, target software contributed to the analysis, discussion, and final definition of these key figures. Consequently, all key figures have been implemented in the target software. With the new service pack 4.0 rolled out in February 2012, customers can use all key figures and automatically transfer them to a benchmarking portal as well.
Dr. Georg Fischer, managing director of target, summarized the benefits for customers as follows:
"Finally, we have a sound basis for benchmarking idea management. A catalog of 21 clearly defined key figures for idea management was created from the know-how and experience of ZI and the companies represented in the ZI expert groups. Using these key figures, every company can now evaluate its position and potential within an improvement process. Splitting key figures into employee suggestion program (ESP) and continuous improvement process (CIP) allows a realistic comparison of different companies. Differentiating processing times by "processing time until decision" and "processing time (until completion)" increases the significance of processing times considerably.
Each certified software provider ensures accurate calculation of the key figures. Customers of these software providers are able to automatically transfer the key figures to a benchmarking portal with minimal effort. We expect that customers will use this type of benchmarking internally for comparing departments to increase transparency and "competition" across their own company."
target Idea Management Symposium 2011 in Mannheim
The target Idea Management Symposium 2011 was held in Mannheim on October 25, 2011. We welcomed more than 80 participants to this symposium, with 50 attending the informal get-together the evening before.
In a live presentation, new functions of graphical key figure reporting and Web 2.0 in idea management were demonstrated by target developers.
Overall, program execution, topics, and speakers were evaluated very positively by all attendees of the symposium. We received an average rating of 1.63 (on a scale of 1-5, with 1 the highest). The evening get-together received an average rating of 1.55.
CIP Mapping with target Idea Management at BLANCO
On January 1, 2011 the upgrade to the latest version of target software went live at BLANCO. At that time, the target solution to map the continuous improvement process (CIP) released in fall 2010 was also implemented.
Users were pleased with the new version and welcomed its user-friendliness. The entire Web-based process flow is mapped, including submitters, employee managers, persons responsible, reviewers, and idea managers. In this way, the entire documented process is transparent and can be accessed and evaluated at any time. Escalation processes have been defined to meet and monitor deadlines for completing tasks.
Ideas within one's own work area are part of CIP. The idea manager at BLANCO set up 80 different CIP teams and their members for their German locations in the system. The CIP teams record their meetings and the discussed measures and ideas directly in the target software, in tables similar to those used in Microsoft Excel. Importantly, you then have quick and easy entry in only a few data fields. Everyone can immediately see who is responsible for implementation and the time frame. A graphic icon shows the status of process in 25% increments. Summaries are printed on A3 format and displayed in the supervisor areas.
BLANCO plans to implement as further function the connection to payroll accounting in SAP, that is also available in target Idea Management
, in order to relieve personnel accounting from premium award payments.
Ideas Creating Impulses - Idea Management at Munich City Utilities (SWM.ISI)
Stadtwerke München (SWM)
is the German name behind Munich City Utilities, one of the largest energy and puplic services companies in Germany. SWM employees more than 7,200 people and is therefore one of the principal employers in the Bavarian capital.
With its "Ideas Creating Impulses" (SWM. ISI) program, SWM is making idea management an important instrument to foster employee innovation.
Management plays a key role in SWM.ISI. On the one hand, managers function as consultants and coaches for employees for generating ideas, and on the other, they are the first contacts to valuate those ideas.
In addition to the manager role, the role of person responsible was also implemented. This additional role allows people in the other areas to be responsible for valuating ideas. Managers still retain an overview of status and valuation of proposals by their employees.
The implementation of target Idea Management software allows these requirements to be mapped in workflows. target Idea Management proved to be a valuable instrument to establish a new era of idea management at the company built on a well-engineered technical foundation.
Robert Maier, idea manager at SWM, sums up the result as follows: "With the simple user interface for submitters and the ability to process ideas submissions using workflows, it's now substantially easier and more convenient to process ideas as in the past".
target introduces Significant Enhancements to the Continuous Improvement Process (CIP)
target software solution has mapped the continuous improvement process comprehensively in its new service pack 3.0.
In addition to “spontaneous idea submission,” target’s concept for the systematic structuring of an idea management system includes the fundamental aspect of “guided idea generation.” target has substantially enhanced options for “guided idea generation” in its new service pack 3.0.
App: IDEAS Connects iPhone Directly with Idea Management in SAP System
The first connection of a mobile app that connects idea management to an SAP software system worldwide: trust&soft and target software solution presented the App: IDEAS for mobile idea management in Mannheim, Germany, on November 10, 2010.
At the target software solution Idea Management Info Day in Mannheim, Germany, on November 10, 2010, attendees could experience up close the first idea management app live on an iPhone.
Bauerfeind AG Implements Web Dynpro Solution from target Idea Management in May 2010
Bauerfeind AG is one of the world’s leading manufacturers of medical supplies, including bandages, orthotics, compression stockings, and orthopedic inserts, contributing to the preservation and recovery of heath with its product and treatment concepts.
Bauerfeind has been using the Web Dynpro for ABAP (WD4A) solution from target Idea Management since May 2010. Standard roles were adapted to Bauerfeind’s requirements so that the process was optimized. With the WD4A solution, the graphical interfaces and layout were improved, which has been very well received by employees. Furthermore, the idea portal is well integrated in the company intranet.
Fraport Implements New target Web Dynpro for ABAP Solution
Fraport AG has been a customer of the idea management software from target since the third quarter of 2002. Up until now, they have used the Internet Transaction Server (ITS) option for their Web-based solution.
Starting January 1, 2010, Fraport became the first customer using the new software release built entirely with the programming model Web Dynpro for ABAP (WD4A). The following roles are supported: submitters, managers, reviewers, persons responsible, administrators, and patent protection.
The upgrade to the WD4A solution has been positively welcomed at Fraport. The greatest improvements have been in the modern, user-friendly Web interface with enhanced options.
„Smart Ideas help SAP run better every day“ powered by target Idea Management
Idea management at SAP is set up as a service organization that offers the right contacts, processes, systems, and services so that good ideas from employees can be successfully implemented. A global idea management program with regional focus and a modern future-oriented Web infrastructure promotes success even in financially difficult times. SAP implemented “target Idea Management,” the idea management software from target software solution, in 2001.
Ozzy Genis is quick to point out that “smart ideas help SAP run better every day,” repeating a motto that hangs on many walls of SAP locations – from China to Brazil.
“SAP Idea Management is technically and structurally similar to offerings from other leading providers. However, the ability to set up idea management as a service organization with Web 2.0 capabilities in the future is something unique and cutting edge in Germany.”
Christiane Kersting, Head of Idea and Innovation Management, dib (Deutsches Institut für Betriebswirtschaft)
New Version of target Idea Management Available in Latest SAP Technology
A new version of the SAP add-on solution from target software solution GmbH based on the latest SAP ERP 6.0 software has been available on the market in November 2009.
The integrated implementation of the programming model Web Dynpro für ABAP (WD4A) represents the greatest enhancement in this version of the idea management software. WD4A is the preferred SAP technology for user interfaces (UIs). WD4A offers many elements that simplify use and make the interface more attractive. For example, in tables, you now have the options to sort in one click on a column, to export to Microsoft Excel, to print as a PDF document, or to configure the tables in any way you want. The road-map element makes sense for use in submitting ideas or completing reviews so that users can visually follow the steps required in these processes. Additional tips are displayed for info when users require more details. Idea managers can incorporate images, statistics, an idea ticker, and latest messages when creating their own idea management home pages. The user role-dependent menu can be positioned on the left or on top of the screen in a navigation tree format.
Successful Integration of SAP Software Add-On target Idea Management with Premium Shop from IPO-PS
As of July 31, 2009, employees from K+S can search for premium awards for realized ideas with just one click in their enterprise portal. This technical realization is made possible through a collaboration with target software solution GmbH as the provider of idea management software, and IPO PrämienServices GmbH, a full-service premium award provider responsible for all related premium activities – from purchasing of items to shipping of premiums.